PROFESSIONAL
REAL ESTATE & PROPERTY MANAGEMENT
WHO WE ARE
True Service NY (TSNY) was formed to address the demands of Shareholders and Owners alike, for better service. Property management is much more than managing the building structure. It is your home, your investment, and a safe place for you and your loved ones. At TSNY we understand that it’s not just a building but rather a community.
We realize that putting your investment property in the hands of a property manager is a big decision. You want to be confident in your property manager’s abilities and be confident that your investment is being well taken care of.
At TSNY we will treat your property like it’s our own. We believe that every property that we manage would be one we would be happy to live in.
WHAT WE DO
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COMPREHENSIVE FINANCIAL SERVICES
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ADMINISTRATIVE RISK MANAGEMENT
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MUNICIPAL FILING & COMPLIANCE
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MONTHLY BILLING & COLLECTION
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MAINTEANCE & REPAIR
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CAPITAL PROJECT ADMINISTRATION
“True Service is absolutely exceptional when it comes to property management. EXCEEDING EXPECTATIONS is routine for them and they have certainly done so for our property by living up to their name. What's most refreshing is the consistent communication. Information is presented without delay from repair calls to boiler inspections. True Service follows through and follows up which is a Complete Bonus and far from what we have experienced with previous companies. When the Property Managers visit, you actually see them and they greet you. They even pick up the phone when you call the office. You are more than an account number when dealing with them. The team is friendly and knowledgeable. ”
— Mo Martin.
TESTIMONIALS
“I strongly recommend True Service of New York to any Homeowner Association or Business. I have been a homeowner since 2013 and was on the Board of Directors for my Cooperative for 7 years. I have dealt with many Property Management Companies, and if I were to compare who provided the upmost service, it would be True Service of New York. They are very professional, knowledgeable and dedicated. If you hire True Service, you will not be disappointed They go that extra mile to satisfy their clients.”
—Estelle C.
“Erick Martinez and his team at True Service are very serious when it comes to standing behind the company name. Over the years that I've worked with Erick with his team, I've found them deeply committed to providing transparent, quality-driven hard work to their customers. Erick's team is hands-on in their approach, problem-solvers who are determined to get the job done for their clients. ”Whatever it is, the way you tell your story online can make all the difference.”
— James P.
We Pledge To:
Maintain a welcoming and safe environment for people including employees, clients, vendors, customers and visitors regardless of race, ethnicity, national origin, sex, sexual orientation, gender identity and expression, immigration status, religion or disability.
Not discriminate against any individuals or deny them goods or services based on any of these characteristics, and to provide all goods and services to everyone on the same terms.
Members of your Community
Partners In your Success
— TRUE SERVICE NY
